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Privacy Policy
We are committed to protecting your privacy and ensuring the security of your manufacturing data. This policy explains how we collect, use, and safeguard your information.
Last updated: December 27, 2024 · Applies to all users of the CNC Insight platform
When you create an account, we collect your name, email address, company information, and contact details necessary to provide our services.
We collect machine performance data, production metrics, and operational information from your CNC equipment to provide monitoring and analytics services.
We automatically collect information about how you use our platform, including log data, device information, and interaction patterns.
We use your information to provide, maintain, and improve our manufacturing intelligence platform and related services.
Your manufacturing data is processed to generate predictive analytics, performance insights, and optimization recommendations.
We use your contact information to send service updates, technical notifications, and respond to your inquiries.
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards.
We implement strict access controls and authentication mechanisms to protect your data from unauthorized access.
Our security practices align with industry standards including NIST SP 800-171 and other relevant frameworks.
We do not sell, rent, or trade your personal information or manufacturing data to third parties.
We may share data with trusted service providers who assist in delivering our services, under strict confidentiality agreements.
We may disclose information when required by law or to protect our rights, property, or safety.
You have the right to access, update, or delete your personal information at any time through your account settings.
You can export your data in standard formats and transfer it to other services as needed.
You can opt out of non-essential communications and certain data processing activities.
Your data is primarily stored and processed in secure data centers located in the United States.
When data is transferred internationally, we ensure appropriate safeguards are in place to protect your information.
We comply with applicable data protection laws in the regions where we operate, including GDPR and CCPA.
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date, notify you via email if the changes are material, and post a notice on our platform highlighting the changes. Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.
If you have any questions about this privacy policy or how we handle your data, contact us: